Inside Sales Account Manager – Material Handling
Location: St. Louis, MO (In-Office – Overland area)
Job Type: Temp-to-Hire/Direct Hire
We are seeking a motivated Inside Sales Account Manager to serve as the primary point of contact for dealers and end users in the material handling industry. In this role, you will respond to inquiries, assess customer needs, recommend equipment solutions, prepare quotations and proposals, and manage opportunities through the full sales cycle. You will work closely with internal teams to ensure a smooth customer experience and support sales growth.
This is a temp-to-hire/direct hire opportunity with a salary of $60,000 per year.
Responsibilities
• Respond to customer and dealer inquiries via phone and email in a timely, professional manner.
• Identify customer needs and recommend standard or custom material handling solutions.
• Prepare accurate quotations, proposals, and product recommendations.
• Follow up on opportunities to move prospects through the sales process.
• Partner with Engineering and Technical Sales on engineered-to-order solutions.
• Process and monitor customer orders from entry through shipment and delivery.
• Communicate order status updates and resolve issues as needed.
• Maintain accurate CRM records and manage follow-up activities.
• Build strong customer and dealer relationships to support long-term loyalty.
• Collaborate with cross-functional teams to support project execution and customer satisfaction.
Qualifications
• 3+ years of experience in inside sales, account management, customer service, or technical sales.
• Experience in manufacturing, industrial equipment, or material handling preferred.
• Strong communication, organization, and time management skills.
• Proficiency with CRM systems and Microsoft Office.
• Self-motivated, proactive, and detail-oriented.
• Strong commitment to customer service and follow-through.
Preferred Skills
• Experience working with dealers, end users, or engineered-to-order products.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong relationship-building and problem-solving skills.
